May 12th, 2026
You can now connect your Telegram bot to Wonderchat and power it with your AI agent.
With this integration, you can:
Turn any Telegram bot into an AI support or assistant experience
Automatically reply to incoming messages using your Wonderchat agent
Handle FAQs, support requests, lead qualification, and more
Deliver instant 24/7 responses directly inside Telegram
Connect your Telegram bot from the integrations dashboard and get started in minutes!
May 11th, 2026
Your chatbots, now inside every Teams channel.
We're thrilled to launch our Microsoft Teams integration! Bringing the power of your Wonderchat AI chatbot directly into the place your team already spends their day.
Just @mention and ask. Drop @Wonderchat AI into any standard or shared channel and get instant, AI-powered answers pulled straight from your own knowledge base. Onboarding questions, policy lookups, product specs, internal docs, answered in seconds, in-thread, without anyone leaving Teams.
Why your team will love it:
Answers where work happens. No tab-switching, no hunting through wikis — knowledge comes to the conversation.
Grounded in your data. Replies are powered by the chatbot you've trained — never generic, never hallucinated.
Shared learning. Answers stay visible in-channel, so the whole team benefits every time someone asks.
One bot, many teams. Link the same chatbot across multiple teams, or assign a different chatbot to each.
Setup takes under 5 minutes. Install the app, sign in with Microsoft and select your chatbot!
April 30th, 2026
We’ve introduced a powerful new QA Agent that continuously reviews your chatbot conversations and surfaces everything that needs attention - all in one place.
📥 Unified Review inbox - see every issue across your chatbot in a single, prioritized feed
🔍 Automatic issue detection - identifies knowledge gaps, conflicting content, missed retrievals, and more
⚡ Actionable fixes - get one-click suggestions to resolve issues instantly
🧠 Continuous improvement loop - your chatbot gets smarter with every fix you apply
The QA Agent reads every conversation, evaluates response quality, categorizes issues, and suggests improvements — so you don’t have to manually sift through chat logs.
Important Change
As part of this update, Pending Corrections has been deprecated. Its functionality is now fully subsumed by the QA Agent, with all corrections and issue handling moving into the new Review inbox for a more centralised and improved workflow
April 23rd, 2026
You can now gate your Wonderchat bot behind your sign-in page so only your real, logged-in users can chat : no shared links or anonymous sessions!
Every conversation is tied to a verified account, and you can personalize on top of it: greet users by name, tailor answers by plan or role, and see exactly who said what in your chat logs.
Read our documentation over here
April 22nd, 2026
Bring your Twilio number into Wonderchat! Your AI handles SMS, and hands off to your team
when it matters.
💬 SMS, answered by AI: inbound texts to your Twilio number hit your chatbot automatically.
🙋 Seamless human handover: When a customer asks for a human over SMS, the chat escalates to your team in real time, with the full thread in view.
🔄 Back-to-AI on resolution: once an agent wraps up a live chat, the conversation drops back into the
AI queue so nothing goes stale.⚙️ 2 minute setup: drop in your Twilio Account SID + Auth Token, pick a number per chatbot, and your AI will immediately start responding!
March 16th, 2026
We’ve added a new Floating Search Bar embed option that pins a search bar to the bottom of the page, allowing your users to quickly access search from anywhere on your site!
This option is available under Embed > Search bar > Display type > Floating
March 16th, 2026
This update introduces several enhancements to the Live Chat experience, focused on improving agent efficiency and visibility.
Added a live chat sidebar to display real-time chat information.
Agents can now save notes and add tags within chats.
Added configurable quick replies for agents in Live Chat settings.
Browser tabs now flicker with “New live chat message” when a new message arrives.
Added the ability to view online agents 🚀
March 10th, 2026
We’ve rolled out a visual refresh across the app to make everything cleaner, more consistent, and easier to use.
Core interface components - including buttons, inputs, selects, and menus—have been updated with improved spacing, clearer states, and a more cohesive design system. These improvements create a smoother and more predictable experience throughout Wonderchat.
We’ve also redesigned the Settings page to make it easier to navigate and manage your preferences. Sections are now better organized in the sidebar, giving you more space to view and update your settings.
This update focuses on polish and usability. While things may look a little different, the overall experience should feel more intuitive and consistent across the product!
February 25th, 2026
We’re excited to introduce Data Versioning for Chatbots, a new capability that lets you track every data update, review previous versions, and roll back changes with precision and confidence.
To explore it, navigate to:
Edit Chatbot → Data Source → History (Beta)
From there, you’ll be able to monitor all new changes made to your chatbot’s data and manage versions effortlessly!
February 19th, 2026
Analytics for top questions, customer satisfaction, and resolution rate now update in near real time.
Previously, top questions were curated at the end of each month. They now refresh continuously, providing an up-to-date view of the most common user inquiries as they happen.
Customer satisfaction and resolution rate have also been improved. These metrics were previously calculated once per day, but now update almost instantly, allowing you to monitor performance and respond to changes much faster.