March 16th, 2026

We’ve added a new Floating Search Bar embed option that pins a search bar to the bottom of the page, allowing your users to quickly access search from anywhere on your site!
This option is available under Embed > Search bar > Display type > Floating
March 16th, 2026

This update introduces several enhancements to the Live Chat experience, focused on improving agent efficiency and visibility.
Added a live chat sidebar to display real-time chat information.
Agents can now save notes and add tags within chats.
Added configurable quick replies for agents in Live Chat settings.
Browser tabs now flicker with “New live chat message” when a new message arrives.
Added the ability to view online agents 🚀
March 10th, 2026

We’ve rolled out a visual refresh across the app to make everything cleaner, more consistent, and easier to use.
Core interface components - including buttons, inputs, selects, and menus—have been updated with improved spacing, clearer states, and a more cohesive design system. These improvements create a smoother and more predictable experience throughout Wonderchat.
We’ve also redesigned the Settings page to make it easier to navigate and manage your preferences. Sections are now better organized in the sidebar, giving you more space to view and update your settings.
This update focuses on polish and usability. While things may look a little different, the overall experience should feel more intuitive and consistent across the product!
February 25th, 2026

We’re excited to introduce Data Versioning for Chatbots, a new capability that lets you track every data update, review previous versions, and roll back changes with precision and confidence.
To explore it, navigate to:
Edit Chatbot → Data Source → History (Beta)
From there, you’ll be able to monitor all new changes made to your chatbot’s data and manage versions effortlessly!
February 19th, 2026

Analytics for top questions, customer satisfaction, and resolution rate now update in near real time.
Previously, top questions were curated at the end of each month. They now refresh continuously, providing an up-to-date view of the most common user inquiries as they happen.
Customer satisfaction and resolution rate have also been improved. These metrics were previously calculated once per day, but now update almost instantly, allowing you to monitor performance and respond to changes much faster.
January 13th, 2026

You can now add a customizable homepage that appears alongside your AI chat, letting users view key information and switch to conversation at any time.
Share status updates, announcements, FAQs, quick links, and greeting messages, all within a fully branded experience - logo, colors, company name, and messaging included.
December 9th, 2025

We’re rolling out two of the smartest models available today:
GPT-5.1 - Fully available, highly capable, and ready for real work. Faster reasoning, stronger reliability, and noticeably improved creativity compared to GPT-5.
Gemini 3 Pro (Preview) - Powerful and cutting-edge, but still in preview. Ideal for experimentation, prototyping, and exploring what’s next, but may occasionally run into errors.
November 11th, 2025

You can now set your own custom chat widget icon! Personalize your chatbot to match your brand and style, creating a more cohesive and engaging experience for your users.
Available on the Basic plan and above under Chatbot Settings → Basic → Appearance
November 11th, 2025

Claude Sonnet 4.5, Anthropic’s latest model is now available on Wonderchat, delivering improved reasoning, coding performance, and overall reliability for advanced workflows and questions!
November 10th, 2025

You can now name your API keys and limit their access to specific chatbots!
Previously, all API keys applied account-wide. Now you have fine-grained control over which chatbots your API keys can control.
What’s new:
🏷️ Give each API key a clear, custom name.
🎯 Scope keys to one or more chatbots instead of your entire account.
This makes it easier to keep your integrations tidy, revoke specific keys safely, and audit usage more effectively.