We’ve introduced correction types to give you finer control over how chatbot corrections are applied.

• Exact Corrections — These are tied to highly specific questions or phrasing. The chatbot will only use them when it encounters very similar inputs, ensuring precise handling without overgeneralizing.

• General Corrections — These are broader and become part of the chatbot’s overall knowledge. They help it learn from the correction and apply that understanding to related questions and topics.

All existing corrections are now treated as General by default.

You can update any existing correction to Exact at any time, or choose the correction type when creating new ones.