July 16th, 2026

July 2026 updates

Here's everything new from Wonderchat this month!

πŸ“š New data sources

  • SCORM / xAPI course zips from your LMS

  • SharePoint pages

πŸ” Rebuilt search bar Embed

  • Compact, and opens the moment someone hits Enter

  • Answers stream in smoothly instead of jumping around

  • Suggests follow-up questions

  • Collects leads and hands off to email without the visitor leaving it

βœ… More qualified leads

  • Ask visitors to confirm their email or phone with an OTP code before the lead saves

πŸ“Š New Analytics

  • New: how fast your bot responds, and which states and regions visitors chat from

  • Every page, file and video now shows its own training status β€” so you can see exactly what didn't make it in, and why

πŸ”Œ Deliver granular notifications to your stack

  • Signed webhooks per chatbot notification (New Live chat, New lead collected, New handover request), straight to your own systems (Slack, Teams, Email)

  • Conversion tracking for Google Tag Manager, GA4 and Google Ads

🀝 Smoother handovers

  • Your bot can ask "Did this answer your question?" and offers a human when it didn't

  • Visitors can attach several files at once, and they ride along to the Zendesk ticket

✨ Improved workflow triggers

  • Workflow triggers can fire on several keywords, not just one