We’ve introduced a powerful new QA Agent that continuously reviews your chatbot conversations and surfaces everything that needs attention - all in one place.

• 📥 Unified Review inbox - see every issue across your chatbot in a single, prioritized feed

• 🔍 Automatic issue detection - identifies knowledge gaps, conflicting content, missed retrievals, and more

• ⚡ Actionable fixes - get one-click suggestions to resolve issues instantly

• 🧠 Continuous improvement loop - your chatbot gets smarter with every fix you apply

The QA Agent reads every conversation, evaluates response quality, categorizes issues, and suggests improvements — so you don’t have to manually sift through chat logs.

Important Change

• As part of this update, Pending Corrections has been deprecated. Its functionality is now fully subsumed by the QA Agent, with all corrections and issue handling moving into the new Review inbox for a more centralised and improved workflow