July 2026 updates

Here's everything new from Wonderchat this month!
📚 New data sources
SCORM / xAPI course zips from your LMS
SharePoint pages
🔍 Rebuilt search bar Embed
Compact, and opens the moment someone hits Enter
Answers stream in smoothly instead of jumping around
Suggests follow-up questions
Collects leads and hands off to email without the visitor leaving it
✅ More qualified leads
Ask visitors to confirm their email or phone with an OTP code before the lead saves
📊 New Analytics
New: how fast your bot responds, and which states and regions visitors chat from
Every page, file and video now shows its own training status — so you can see exactly what didn't make it in, and why
🔌 Deliver granular notifications to your stack
Signed webhooks per chatbot notification (New Live chat, New lead collected, New handover request), straight to your own systems (Slack, Teams, Email)
Conversion tracking for Google Tag Manager, GA4 and Google Ads
🤝 Smoother handovers
Your bot can ask "Did this answer your question?" and offers a human when it didn't
Visitors can attach several files at once, and they ride along to the Zendesk ticket
✨ Improved workflow triggers
Workflow triggers can fire on several keywords, not just one