February 19th, 2026
Analytics for top questions, customer satisfaction, and resolution rate now update in near real time.
Previously, top questions were curated at the end of each month. They now refresh continuously, providing an up-to-date view of the most common user inquiries as they happen.
Customer satisfaction and resolution rate have also been improved. These metrics were previously calculated once per day, but now update almost instantly, allowing you to monitor performance and respond to changes much faster.
January 13th, 2026
You can now add a customizable homepage that appears alongside your AI chat, letting users view key information and switch to conversation at any time.
Share status updates, announcements, FAQs, quick links, and greeting messages, all within a fully branded experience - logo, colors, company name, and messaging included.
December 9th, 2025
We’re rolling out two of the smartest models available today:
GPT-5.1 - Fully available, highly capable, and ready for real work. Faster reasoning, stronger reliability, and noticeably improved creativity compared to GPT-5.
Gemini 3 Pro (Preview) - Powerful and cutting-edge, but still in preview. Ideal for experimentation, prototyping, and exploring what’s next, but may occasionally run into errors.
November 11th, 2025
You can now set your own custom chat widget icon! Personalize your chatbot to match your brand and style, creating a more cohesive and engaging experience for your users.
Available on the Basic plan and above under Chatbot Settings → Basic → Appearance
November 11th, 2025
Claude Sonnet 4.5, Anthropic’s latest model is now available on Wonderchat, delivering improved reasoning, coding performance, and overall reliability for advanced workflows and questions!
November 10th, 2025
You can now name your API keys and limit their access to specific chatbots!
Previously, all API keys applied account-wide. Now you have fine-grained control over which chatbots your API keys can control.
What’s new:
🏷️ Give each API key a clear, custom name.
🎯 Scope keys to one or more chatbots instead of your entire account.
This makes it easier to keep your integrations tidy, revoke specific keys safely, and audit usage more effectively.
November 3rd, 2025
We’ve introduced correction types to give you finer control over how chatbot corrections are applied.
Exact Corrections — These are tied to highly specific questions or phrasing. The chatbot will only use them when it encounters very similar inputs, ensuring precise handling without overgeneralizing.
General Corrections — These are broader and become part of the chatbot’s overall knowledge. They help it learn from the correction and apply that understanding to related questions and topics.
All existing corrections are now treated as General by default.
You can update any existing correction to Exact at any time, or choose the correction type when creating new ones.
October 24th, 2025
In the Chatlogs tab, you can now filter sessions by the number of messages exchanged. Quickly narrow your view to short or long conversations using the new message count filter.
In Analytics, sessions are now grouped by message count, giving you a clear breakdown of engagement patterns across conversations. This helps you identify how many sessions are short, medium, or extended, providing a better understanding of overall chat activity.
October 7th, 2025
Our Shopify integration just got smarter! You can now retrieve orders by a customer’s email address or order ID.
Your existing setup will continue to work as before, but you can update your Shopify integration settings to enable order lookup by email, perfect for your customers who don’t remember their order number!
October 3rd, 2025
API-generated chatlogs are now tagged with the API Channel, enabling easier filtering and improved visibility in your chatlog views.