Add ability to accept a 'User Identifier' from the page, to allow user to pick up where they last left off on the conversation
We have internal tracking of every user in the system and who they are. If we could pass a 'User ID' or something similar into the <script> or <iframe>, then the chatbot could load the previous conversation with the user, allowing them to pick up where they left off when moving between multiple pages in the system
Comments2
Anonymous User
Apr 18, 2024
Supper
Vera Sun
Apr 9, 2024
Hi Matt, we can work with you on this as the custom context endpoints are already available for our enterprise users. We will reach out separately with you via email to set this up for you!