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Add ability to accept a 'User Identifier' from the page, to allow user to pick up where they last left off on the conversation

We have internal tracking of every user in the system and who they are. If we could pass a 'User ID' or something similar into the <script> or <iframe>, then the chatbot could load the previous conversation with the user, allowing them to pick up where they left off when moving between multiple pages in the system

Status: Completed2 comments

Comments2

  • Anonymous User

    •

    Apr 18, 2024

    Supper

  • Vera Sun

    Team•

    Apr 9, 2024

    Hi Matt, we can work with you on this as the custom context endpoints are already available for our enterprise users. We will reach out separately with you via email to set this up for you!