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force answer instead of email

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Hi Vera,

Not all customers believe in the chatbot yet and immediately ask a question via email. These questions are often easily answerable by the chatbot. It would be nice if a first question that goes straight to email is also answered by the chatbot.

Posted by Hilco de Roo ·
1 comment

Comments1

  • Vera Sun

    Team•

    May 22, 2024

    @Hilco de Roo Hi Hilco, for now you can set the chatbot to display ask a message only after N number of messages, does this feature help in the meantime at least?