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Bulk mark tickets as resolved

Please add a way to bulk mark tickets as resolved Would prefer not to just delete them

contact clients directly

I would appreciate the implementation of a feature that allows us to respond to client inquiries via email directly from the Chatlogs interface. This integration would eliminate the need to copy and paste the name and email address into an external email client, thereby streamlining our communication process.

Change Text

Hi, can i change this Text to “Datenschutz”

chatbot role

Hi. I can’t get the chatbot to use the ‘web’ as a search option to come up with answers. Could you help me do that?

Is there an app? Mobile notifications of live chat will be helpful

If there’s an app I’ll definitely consider subscribing.

Powered by wonderchat

please can you remove the ‘powered by wonderchat’ branding and allow us to brand our own chatbots.

send message icon

how do I change the send message icon.

Inert

The bit does nothing at all.

where is the HR help center

the answer is not up to date

Flor

Hola

the quality of the chat responses has significantly declined

Lately, the quality of the chat responses has significantly declined. Many questions that it previously answered well are now met with incomplete or incorrect responses. Unfortunately, it seems to struggle more often now. For example, here is a question that it used to handle perfectly, but now it no longer provides a correct or useful answer. These changes have been noticeable over the past week and a half to two weeks, and I’ve observed a marked deterioration in its performance. It frequently fails to answer as effectively as before.

没有聊天机器人

是不是中国的网站是无法识别的

0 out of 20 messages

Although I’ve sent various messages requesting AI assistant to draft ethesis, only 3 of them were successfully delivered based on my requests. Most of them were the response “Oh, Dear!” showing no response. Please reset my “Free message” account, and suggest what I need to do to really use WonderChat in a long run and get benefit from it. Thanking you in advance. Sincerely, Eva Yueh

embeded code is not supported

the embeded code in is not supported in my website.instead it displays refuses to connect

sothing rong

The chatbot is not working

Approved Corrections order

Hi, I like to have the Approved Corrections in order of Newest on top. When I make a correction and like to chance it (most of the times happens within a few minutes) it is now lost in all corrections.

force answer instead of email

Hi Vera, Not all customers believe in the chatbot yet and immediately ask a question via email. These questions are often easily answerable by the chatbot. It would be nice if a first question that goes straight to email is also answered by the chatbot.

Search Approved Corrections

I like to seach in Approved Corrections. We have so many, when a feature is added to our software, I like to change old corrections that state that we don's support that function.