Slack integration only worked on first test
We added Wonderchat to slack and send it a test message.
It responded without issue on the first message, but all subsequent messages after that got no response.
We tested in several other channels and did not get any further responses in those either, only the 1 response in the first channel it was added to.
https://cdn.e8.co/Support/S3Images/6cbbfe2a81fa40fb706b0839bb225f5f.png
Comments5
Matt Loidolt
May 21, 2024
@Vera Sun We are now getting intermittent success with it.
Some of the responses are actually returning a 'Error: REQUEST_TIMED_OUT' message, which may or may not be the same issue with the 'no response' situations:
https://cdn.e8.co/Support/S3Images/4d0848950a8700aae75117a3236f6fc9.png
https://cdn.e8.co/Support/S3Images/a8c69a5436a54d6a4bb4f1a8d5c3c326.png
Matt Loidolt
May 20, 2024
@Luke Tan This is working now in our tests, it could have been a temporary issue:
https://cdn.e8.co/Support/S3Images/58c28ad00b1dd0e18aa0795dc6c7b81c.png
Vera Sun
May 20, 2024
Glad to hear, Matt! We were wondering if it was because the message returned was too long, but do keep us posted if there are any further bugs!
Luke Tan
May 18, 2024
Hi @Matt Loidolt , for some reason I haven't been able to reproduce this issue on my end yet. Allow me to do some further investigation to see whats going on!
Vera Sun
May 18, 2024
Thanks for reporting the bug, Matt! We are currently investigating the causes and will inform you as soon as possible once it's fixed.