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the quality of the chat responses has significantly declined

Lately, the quality of the chat responses has significantly declined. Many questions that it previously answered well are now met with incomplete or incorrect responses. Unfortunately, it seems to struggle more often now.

For example, here is a question that it used to handle perfectly, but now it no longer provides a correct or useful answer. These changes have been noticeable over the past week and a half to two weeks, and I’ve observed a marked deterioration in its performance. It frequently fails to answer as effectively as before.

2 comments

Comments2

  • Vera Sun

    Team•

    Nov 18, 2024

    Hi @nleonova, may I know if you have added many new corrections lately that may have caused confusion to the chatbot?


    May I also know if you have made changes to your custom prompt and AI models the past week? We have not done anything on the backend and no customer has reported this issue so far, so we believe it may have been a chatbot level edit you have made on your end.

    • nleonova@xometry.eu

      •

      Nov 19, 2024

      Thank you! I have updated the custom prompt yesterday and it helped a lot. I thought that the problem was general, but now i see that it is because of the prompt. Thank you!